LogoutWelcome guest
Article Information:
Title:
The implementation of an electronic survey tool to help determine the information needs of a knowledge-based organization
Author(s):
Schubert Foo, Mark Hepworth
Journal:
Information Management & Computer Security
Year:
2000
Volume:
Issue:
Page:
53 - 64
ISSN:
0968-5227
DOI:
10.1108/09685220010694008
Publisher:
MCB UP Ltd
Document Access:
Existing customers:
Please login above.
You do not have rights to view the article
Purchase this document:
Price payable:
GBP £13.00
plus handling charge of GBP £1.50
and VAT where applicable.
Purchase
Request this document:
Print or e-mail a document request to your librarian.
Request
Reprints & permissions:
Request
Abstract:
One of the most difficult aspects of deriving an information management plan for a large knowledge-based enterprise is to determine what information people require to do their various tasks as well as help them expand and update their existing knowledge. Achieving this goal can be time consuming. To speed up and yet effectively define information needs, an electronic survey tool was designed to survey the employees of a large government organization. This paper concentrates on the development and implementation of the electronic survey including survey preparation, distribution, data collection and processing, and data analysis and evaluation. Practical, tested, guidelines are included. In addition, alternative means, tools and techniques to conduct the electronic survey are discussed.
Keywords:
Data collection, Databases, Information management, Knowledge-based systems, Surveys
Article Type:
Research paper